A clear view of every job
Manage customers and vehicles, write work orders, set job priorities and deadlines, track statuses, assign a lead technician, and move completed work into the archive.
SHOPMANAGEMENT / YOUR CONNECTED WORKSHOP
PAIDCOMING SOON
ShopManagement is an unreleased paid product. Coming soon.
More doing.
Less chasing.
From the first appointment to the final invoice.
Give your technicians, service writers, and owners a shared view of the work.
Explore the screenshots. Click any image to zoom and browse. Screens show sample and test workspaces.
Plan the day ahead
Book appointments, check vehicles in, and see the week’s schedule. Keep upcoming visits separate from active repair jobs until check-in.
Focus on the work
Assigned jobs, helper invitations, saved job notes, and revision-aware updates keep the team coordinated. Lead technicians and accepted helpers work together on inspections and time entries.
Show what you see
Record condition readings, mark items as needs service, monitor, good, or not applicable, and attach photos. Control which findings customers see and keep internal notes with the team.
Keep time connected
Track server-saved technician timers, worked and billed hours, and audited manual corrections. One active timer per technician keeps time entries consistent.
From estimate to handoff
Build parts-and-labor estimates, use imported labor records, configure billing and taxes, and generate branded invoices and job sheets. Saved invoice revisions preserve billing history.
Keep the details together
Track parts from needed to ordered, received, installed, or cancelled. Upload invoice documents, review OCR results, and connect reviewed records to the job.
See the bigger picture
Owner reporting, staff roles, team and pay tools, shop setup, and imports sit alongside the daily workflows. Owners can move among owner, writer, and technician views.
Stay on the same page
Share customer-visible inspection findings and job information, maintain customer notes, and use authenticated team chat to coordinate the work.
Keep going through interruptions
Available offline data and durable pending uploads help during connection loss. Queued changes resume in order, stay tied to the signed-in account, and show conflicts that need attention.
Make it your shop
Use shop branding and billing settings. Owners can open the integrated heirowWebUI designer to edit the website, with scoped desktop synchronization and publishing.
Bring your records with you
Use supported import/export workflows and configure integration providers. Licensed labor, parts, and TRACS connections require their own access and supported contracts; configuration alone does not activate a live connection.
Your shop, working together.Preview features ↓